Most people still prefer making a telephone call when it comes to customer service. But the number of digital adopters is inching up.
Learn how a small-town, old-fashioned insurance agency tweaked its business model to compete in the digital age.
RIMS tackles this question in its latest report.
For Cobb-Hall, clear messaging, client education and solid communication add up to an enviable retention rate.
What prompted NU's editor-in-chief to create an awards program for independent P&C insurance agencies?
An oil spill in the Gulf of Mexico last week may be the largest in the U.S. since the 2010 blowout at BP Plc’s...
Using social media effectively for branding helps keep G&N Insurance growing and thriving. And giving away personalized bobbleheads doesn't hurt either.
There is no more efficient way to feed your pipeline than with targeted introductions from your best clients. Yet, almost every producer admits to not...
News from Chronovo Inc., American International Group, Inc., Distinguished Programs and more.
If you’re not using inbound marketing to help build your book of business, you’re missing out on a tremendous opportunity.
Young insurance leaders (and others) should take this advice on improving their business leadership.
There are four key ingredients agents should know to create and maintain successful client relationships.
Author and financial editor Jean Chatzky discusses what she found from researching 5,000 successful and wealthy people.
NU's new program honors a cross-section of America's independent agencies, from the smallest shops to the largest multi-line businesses.
Meet NU Agency of the Year award winner Town & Country Insurance and learn how they succeed in a town of 315 in rural Minnesota.
Insurance agents and brokers are vulnerable to claims from policyholders that they failed to exercise independent judgment. Here are some tips on how to avoid...
New data analyzes millennial workers' optimistic view of the insurance industry, and the role they will play in its future.
John C. Roche has been appointed president and CEO, effective November 4, succeeding Joseph M. Zubretsky.
What if the contents of a damaged property are not covered, but the only way to repair that insured dwelling is to move the contents...
To recognize those leading the way, AirlineRatings.com released its annual list of the world's safest airlines. Of the 409 airlines it monitors, 20 stand out as the 'best of the best.'
Too small to fail? Think again.